Hotel Cavallino d'Oro

Quick Facts

Overview

Built in 1326, Hotel Cavallino d'Oro combines more than 700 years of South Tyrolean tradition with modern comforts on Castelrotto’s historic village square. Guests choose among seven clearly defined room types ranging from a 12 m² Attic Single room to a 35 m² Panorama Suite with a sunny roof terrace overlooking the Dolomites. All rooms feature classic wooden furnishings, wooden floors, private bathrooms, satellite TV, safe, free Wi-Fi and most include a balcony. A small in-house spa with sauna and steam bath complements a generous breakfast buffet of local products, while dinner is available on request at nearby Hotel Villa Kastelruth. Complimentary guided hikes in summer and ski tours in winter let guests explore the surrounding mountains with ease. The building has been lovingly renovated, and period paintings and photographs throughout the house illustrate its seven-century story. Its central spot also places guests within reach of the hiking paradise Alpe di Siusi, nearby Val Gardena, and the expansive Dolomiti Superski skiing network. True to its historic character, no two guest rooms are exactly alike, each featuring its own distinctive details.

Offerings, Features, or Content

How It Works

  1. Guests select one of seven defined room types or the serviced apartment when booking.
  2. Check-in grants access to free Wi-Fi, spa facilities, and the daily breakfast buffet.
  3. Optional activities include complimentary guided hikes in summer and guided ski tours in winter.
  4. Dinner arrangements can be made through reception for Hotel Villa Kastelruth.
  5. Guests in Comfort rooms may request connection of adjacent units to create a Family Suite; the Small Apartment can likewise link to an adjacent Superior room.
  6. Guests can make use of the 24-hour honesty bar, free garage parking, and the on-site washing machine as needed.

Audience & Use Cases

Practical Information

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What is Hotel Cavallino d'Oro and where is it located?

Hotel Cavallino d'Oro is a historic B&B situated on Piazza Kraus in Castelrotto (I-39040, South Tyrol), in the Alpe di Siusi area of the Dolomites. Its full postal address is Hotel Cavallino D’Oro B&B, Piazza Kraus, I-39040 Castelrotto (BZ) – Alpe di Siusi – Dolomites – Alto Adige, Italy.

How old is the building that hosts Hotel Cavallino d'Oro?

The hotel was built in 1326 and offers more than 700 years of history, visible in its paintings and photographs.

Which in-room amenities are provided as standard?

All rooms include wooden floors, bath or shower, WC, hairdryer, TV, safe, free Wi-Fi, and most have a balcony; some rooms also feature a bidet.

Do you cater for guests with food intolerances or allergies?

Yes. The kitchen is happy to prepare gluten-free and/or lactose-free meals on request, and the hotel can also accommodate food allergies beyond gluten and lactose intolerance.

Does the hotel provide free guided hikes or ski guiding, when are they available, and how do I sign up?

Yes. A free hiking guide is offered from May to October, and free ski guiding is available from December until March. Guided hikes take place several times per week during the summer season. Simply sign up at reception, where the staff can advise you on the timetable and the range of routes, which cover various difficulty levels. The guided activities are conducted in English, Italian, and German.

What services are included in the room rate?

Included benefits are the breakfast buffet, central yet quiet pedestrian-zone location, guided hikes or ski days, free garage parking, the small spa, a complimentary South Tyrol public-transport ticket, and a historic Stube with board games.

Is there an Honesty Bar, when is it open, and what does it offer?

Yes. A self-service Honesty Bar stocked with chilled soft drinks, local wines, and a small selection of snacks is available 24 hours a day, so guests can help themselves whenever they wish.

Is there another bar option, and can consumptions be charged to my room?

Guests may also use the bar at Villa Kastelruth, which has a sunny terrace and remains open until 23:00. All consumptions there can be conveniently billed to your Cavallino d'Oro room.

Is Wi-Fi available, and is it suitable for remote work or video calls?

Free Wi-Fi is provided in all rooms and common areas and is suitable for remote work and video calls, offering speeds of around 100 Mbps download and 100 Mbps upload.

Who would benefit most from staying here?

The hotel is ideal for hikers, skiers, and culture enthusiasts seeking a historic, centrally located base to explore Alpe di Siusi, Val Gardena, and the Dolomiti Superski area.

What is the best way to book a room?

You can make a request or direct booking through the 'Richiesta' or 'Prenota' options on cavallino.it, or contact the hotel by phone or email.

Is there a gift voucher option?

Yes. Gift vouchers can be purchased via the “Buoni regalo” section on the website.

How can I contact the hotel?

Phone: +39 0471 706337. Email: info@cavallino.it.

Is the hotel in a pedestrian area, and can guests explore Castelrotto on foot?

Yes. The hotel enjoys a central yet very quiet position within Castelrotto’s pedestrian zone, and guests can explore the immediate surroundings of Castelrotto on foot.

Are board games or common areas available for socialising?

A historic 'Stube' with board and card games is available for guests.

Does Hotel Cavallino d'Oro have any historical significance?

Its 700-year-old walls, dating back to 1326, give it a unique heritage recognized by Historic Hotels of Europe and Heritage Hotels of Europe.

What makes Hotel Cavallino d'Oro different from other accommodations in the Dolomites?

It combines a 700-year historical setting in Castelrotto’s main square with modern comforts, free guided outdoor activities, and thoughtful extras such as a complimentary transport pass and honesty bar.

Who manages Hotel Cavallino d'Oro?

Hotel Cavallino d'Oro is a family-run property looked after personally by the Demetz family and their dedicated team.

In which languages is the official website available?

The cavallino.it website can be viewed in German, English, and Italian.

Which hiking and ski areas can I reach easily from the hotel?

Hotel Cavallino d’Oro is an ideal starting point for the Alpe di Siusi hiking paradise, nearby Val Gardena, and the entire Dolomiti Superski circuit, all of which are quickly accessible from Castelrotto.

Is parking available on site, are the garage spaces suitable for larger vehicles, and do I need to reserve a spot?

Yes. Guests have complimentary use of an underground garage with extra-wide parking spaces (height limit 2.50 m) that comfortably accommodate larger cars or SUVs. Spots do not need to be reserved in advance.

What is Hotel Cavallino d'Oro's VAT registration number?

The VAT registration number for Hotel Cavallino d'Oro is IT 00859260218.

What is included with the complimentary Südtirol Guest Pass?

Every guest receives the complimentary Südtirol Guest Pass, which provides unlimited free travel on South Tyrol’s entire public-transport network, including four regional train lines, around 200 bus routes with roughly 3,000 stops, and access to over 550 km of marked cycle paths across the province.

Is there fitness equipment available, and where is the gym located?

The hotel itself does not have a gym. When you book the Day Spa package, you can use Villa Kastelruth’s small gym, which includes a treadmill, an exercise bike, and a multi-gym station.

What does the Day Spa at Villa Kastelruth include, and is access included in the room rate?

The Day Spa package at Villa Kastelruth formerly granted access to the heated pool, jacuzzi, panoramic saunas, garden and small gym, and it was never included in the Cavallino d’Oro room rate. Please note that this Day Spa offer is currently no longer available, so use of these facilities (including the swimming pool) cannot be booked at the moment.

Is breakfast included, what can I expect from the buffet, and what time is it served?

Yes. Every morning the hotel serves a generous buffet breakfast with high-quality local products, including a mix of sweet and savoury options ranging from healthy choices to hearty treats. Breakfast is served from 07:30 to 10:00.

Do all rooms have a balcony?

Most rooms feature a private balcony, but not every room category includes one. If a balcony is important to you, please mention it when booking.

Can I buy event tickets directly through the Südtirol Guide App?

Yes. The official Südtirol Guide App allows you to book and purchase event tickets straight from your smartphone, making it easy to secure spots at local happenings during your stay.

Does the Südtirol Guide App provide weather notifications?

Yes. After creating a personal area in the free Südtirol Guide App, you can activate location-based weather notifications to stay informed about local conditions throughout your trip.

What wellness facilities are on-site, is access included in the room rate, and what are the opening hours?

Yes. Use of the small spa—comprising a Finnish sauna, Turkish steam bath and relaxation area in the historic cellar—is free of charge for all registered guests. The sauna area is open daily from 15:00 to 19:00 and no reservation is required.

Which official My Dolomiti apps can help me plan winter and summer activities, and where can I download them?

Dolomiti Superski provides two free apps: "My Dolomiti Winter" for the ski season and "My Dolomiti Summer" for the warm months. Both applications are available for download on Google Play and the Apple App Store.

Do the My Dolomiti apps include a rewards programme?

Yes. Both apps offer a digital badge system that awards points for recorded activities; increased activity moves you up the leaderboard and unlocks opportunities for enticing prizes and advantages.

Are ski and snowboard lessons available within the Dolomiti Superski areas?

Yes. The 12 ski resorts that make up Dolomiti Superski host professional ski and snowboard schools offering courses for every ability level.

Where can I rent ski equipment when skiing in Dolomiti Superski?

Dolomiti Superski operates well-stocked rental points that supply the latest generation skis, personalised advice and high-quality assistance throughout the area.

Do the Dolomiti Superski resorts have snowparks for freestyle riders?

Yes. Dolomiti Superski maintains 18 snowparks equipped with halfpipes, rails and kickers, plus child-friendly zones in dedicated Family Parks.

Does Dolomiti Superski offer insurance for sports activities?

Yes. Dolomiti Superski provides insurance options that cover skiing, biking, and other mountain sports, ensuring you are protected against unexpected events.

How many accommodation options can I browse on the Dolomiti Superski platform?

The Dolomiti Superski website lists over 6,000 lodging establishments, giving guests a wide range of choices to suit their preferences and budgets.

How many ski resorts make up the Dolomiti Superski area?

Dolomiti Superski is composed of 12 ski resorts, all accessible with a single skipass.

How many kilometres of slopes are included on the Dolomiti Superski skipass?

The Dolomiti Superski skipass grants access to approximately 1,200 kilometres of prepared pistes.

Which iconic ski circuits can I experience within Dolomiti Superski?

Two famous itineraries are the Sellaronda circuit and the Giro della Grande Guerra, both offering panoramic routes through multiple Dolomite valleys.

What is the Dolomiti Bike Galaxy?

The Dolomiti Bike Galaxy is a network of panoramic bike tours that combine challenging climbs and thrilling descents with spectacular mountain vistas.

What is the "Ski Safari" in Dolomiti Superski?

The Ski Safari offers endlessly enjoyable moments on the slopes, breathtaking panoramas, and exclusive comfort across the Dolomiti Superski area.

Is the Dolomiti Supersummer card valid on all lifts?

No. Dolomiti Superski states that the Dolomiti Supersummer card is not accepted on the Ortisei–Furnes, Furnes–Seceda and Fermeda lifts serving the Seceda area.

Across which provinces does the Dolomiti Superski area extend?

Dolomiti Superski encompasses ski areas in Alto Adige (South Tyrol), Trentino and the province of Belluno.

When were the Dolomites added to the UNESCO World Heritage List?

The Dolomites were officially inscribed on the UNESCO World Heritage List on 26 June 2009 because of their extraordinary beauty and geological importance.

What does the Dolomiti Supersummer Liftpass include?

The Dolomiti Supersummer Liftpass grants summer lift access across the Dolomites, opening up more than 400 km of bike routes and about 10,000 km of hiking trails for unlimited mountain adventures.

What key features does the Südtirol Guide App offer to visitors?

The Südtirol Guide App lets you search for restaurants, hikes, events, museums and activities across South Tyrol, book and purchase event tickets, activate geolocation to see nearby points of interest and navigate via the map, plan trips with local public transport, and receive weather notifications plus save favourites in a personal area.

What is the Dolomiti Hike Galaxy?

The Dolomiti Hike Galaxy is a network of panoramic hiking trails that lead through nature-rich scenery across the Dolomites, allowing walkers of varying abilities to experience the mountains step by step.

Is the local tourist tax included in the room price?

No. Prices are quoted per person per day including breakfast but expressly exclude the local tourist tax, which is charged separately.

Do you offer an apartment option, and is there an extra cleaning fee?

Yes. An apartment can be booked, and a one-time final cleaning fee of €100.00 is applied to each apartment stay.

Is travel cancellation insurance available through the hotel?

Yes. Guests can take out online travel cancellation insurance with “Europäische Reiseversicherung” via a dedicated link provided by the hotel to protect against late-cancellation costs caused by illness, property damage, or similar events.

Where should I check in when I arrive at Hotel Cavallino d'Oro?

The reception for Hotel Cavallino d’Oro is located at the nearby Hotel Villa Kastelruth (Via Platten 9). Guests are advised to go there first for check-in and then drive or walk the 150 metres to Cavallino d’Oro.

How long is the Südtirol Guest Pass valid, and what happens if I stay longer than seven days?

The Südtirol Guest Pass is valid for 7 days. If you stay longer, the hotel issues a second pass so you remain covered for your entire visit.

Do I need to validate the Südtirol Guest Pass for every journey, and is it transferable?

Yes. The pass is personal and non-transferable, and it must be validated each time you use public transport.

How can I reach the ski lifts and nearby towns from the hotel?

A bus stop in Castelrotto’s village centre—just a short walk from the hotel—links you quickly to Siusi and Ortisei for the Dolomite ski-lift hubs and to towns such as Bolzano, Bressanone and Chiusa for cultural day trips.

What special feature does the Panorama Suite offer?

The Panorama Suite includes a private roof terrace that grants a sweeping view of the Dolomites, adding extra space and outstanding scenery to your stay.

Which motorway exit should I take when driving to Castelrotto?

The easiest route is via the A22 Brenner motorway; you can exit at Chiusa (Klausen) or at Bolzano Nord, then follow the signs up to Castelrotto.

Which transport services are NOT covered by the Südtirol Guest Pass?

The pass is not valid for the Siusi–Alpe di Siusi cable car, the Alpe di Siusi Express bus (line 10), the Almbus (line 11), the Saltria–Monte Pana shuttle (line 12), or the Nightliner N170.

When did the Demetz family take over management of Hotel Cavallino d'Oro?

The hotel's history page states that the Demetz family assumed management of Cavallino d'Oro in 2020.

Which airports are closest to Hotel Cavallino d'Oro and how can I reach the hotel from there?

Verona and Innsbruck airports are about 1 hour 30 minutes away by car, while Munich and Milan are roughly 3 hours distant. The hotel can arrange a taxi pick-up (around €200 from Innsbruck or €290 from Verona), or you can rent a car. Budget-friendly options include Flixbus or a train to Bolzano followed by a public bus to Castelrotto, or the Südtirolbus shuttle, which brings you directly to Cavallino d’Oro.

Who managed Hotel Cavallino d'Oro before the Demetz family?

The Rainer/Urthaler family acquired Cavallino d'Oro in 1956, carried out careful renovations, and ran the hotel until 2020, when management was handed over to the Demetz family.

Can I borrow or rent hiking or winter-hiking equipment at the hotel?

Yes. Guests can borrow backpacks, hiking poles and detailed trail maps free of charge from reception, and may also rent snowshoes and other winter-hiking gear directly at the hotel.

How close is the Marinzen chairlift to the hotel?

The Marinzen chairlift is located approximately 50 metres from the hotel entrance, just a short stroll away.

Where can I go cross-country skiing during my stay?

The Alpe di Siusi plateau, easily reached from Castelrotto, offers about 80 km of groomed cross-country trails of varying difficulty. Tracks are prepared two to four times daily, providing excellent conditions for both classic and skating styles.

Are there climbing or via ferrata options nearby?

Yes. The Dolomite massifs of Sassolungo and Sciliar host numerous rock faces and via ferrata routes, and a local climbing school organises everything from beginner courses to extreme mountaineering excursions.

Is there a golf course close to the hotel, and can you reserve tee times?

The 18-hole, par-69 Golf St. Vigil Seis course in Siusi (about 5 km away) is playable from March to November. As a partner hotel, Cavallino d’Oro can reserve tee times for guests.

How far is the Telfen bouldering hall from the hotel?

A large indoor bouldering hall is located at the Telfen sports centre, roughly a 3-minute drive from B&B Cavallino d’Oro.

What is the hotel’s CIN (National Identification Code)?

The accommodation’s CIN (Codice Identificativo Nazionale) is IT021019A1R8CNP8ZS.

When was the bell tower beside Hotel Cavallino d’Oro completed?

According to the hotel’s history, the free-standing bell tower at the entrance was finished in 1780, after a major fire had destroyed the previous tower in 1753.

What historic event severely damaged the original Cavallino and surrounding buildings?

A devastating fire in 1753 ravaged the church, its tower, Cavallino d’Oro and 22 other nearby buildings on Castelrotto’s square, prompting large-scale reconstruction of the village centre.

What is the recipient code (codice destinatario) for electronic invoicing to Hotel Cavallino d'Oro?

Electronic invoices should be addressed to recipient code P62QHVQ.

Which company provides the software used for purchasing gift vouchers online?

Online voucher sales are processed via software supplied by ADDITIVE s.n.c., 39011 Lana (BZ), Italy.

Is the personal data entered on the cavallino.it website protected by SSL encryption?

Yes. The site uses Secure Socket Layer (SSL) technology to encrypt personal data, which you can verify by the padlock icon in your browser.

Do you offer a newsletter, and how can I unsubscribe?

Yes. You can voluntarily subscribe to the hotel’s newsletter by entering your e-mail address in the online registration form. You may cancel at any time via the ‘Unsubscribe/Disiscriviti’ link included in every newsletter; once you opt out, your e-mail address is deleted from the mailing list.

Does the cavallino.it website use cookies, and can I disable them?

The website uses cookies to improve navigation and recognise returning visitors. You can delete stored cookies at any moment or configure your browser to block them, although some site functions may then no longer work correctly.

Who is the data controller responsible for personal data collected on cavallino.it?

The data controller is Nima Demetz GmbH, headquartered at Str. Petlin 35, I-39046 Ortisei Val Gardena (BZ), Italy.

Does Hotel Cavallino d'Oro offer lunch, dinner, or half board, and when is dinner served?

The property itself serves breakfast only. Half board is available on request, with dinner served next door at Hotel Villa Kastelruth from 18:30 to 20:30. Half board can be requested on the same day.

Where is my personal data stored when I purchase vouchers through the website?

Voucher transactions are processed via ADDITIVE s.n.c.; all related personal data are handled and stored within the European Union in accordance with GDPR requirements.

Can I order my ski pass online and collect it at the hotel?

Yes. The hotel offers an online ski pass service that lets you purchase your pass in advance and pick it up directly at reception.

Do guests receive a discount on ski-equipment rental?

Yes. Hotel Cavallino d’Oro guests enjoy a 20 % discount at the nearby Fill ski rental, which also provides a ski-depot service.

Is there secure ski storage with boot-drying facilities?

Yes. The hotel provides a dedicated ski room equipped with a boot dryer so you can safely store and dry your gear overnight.

Can I get my skis serviced overnight?

Yes. An overnight ski-service option for grinding and waxing is available for a fee, so your equipment is ready for the next day on the slopes.

What amenities are available for cyclists?

Cyclists benefit from free route maps at reception, secure indoor bike storage, and a dedicated outdoor washing station to clean bikes after rides.

Are prices quoted per person or per room?

The official price list states that rates are calculated per person per day based on double occupancy, inclusive of breakfast but excluding the local tourist tax.

How long does it take to reach the Alpe di Siusi cable car, and how do I get there?

The Alpe di Siusi cable car can be reached in about 10 minutes by taking the free ski bus that departs roughly 200 m from the hotel.

Is the ski bus service free for hotel guests?

Yes. Use of the local ski buses is complimentary for Hotel Cavallino d’Oro guests.

How extensive is the mountain-bike trail network around Alpe di Siusi and Val Gardena?

The bike region features approximately 1,000 km of trails with 35,000 m of total elevation gain distributed over 33 designated routes.

How many lifts are there in the Alpe di Siusi–Val Gardena ski area?

The combined Alpe di Siusi–Val Gardena skiing area features more than 80 lifts, making it the largest single sector within the Dolomiti Superski network.

Are there local markets in Castelrotto that guests can visit during their stay?

Yes. Castelrotto hosts a weekly market on the village square every Thursday from 08:00 to 12:00 between March and October. A farmers’ market takes place on Fridays in the same months, while a craft market is held on Wednesdays in July and August—all just a short walk from the hotel.

Was there really a pillory in front of the bell tower, and what became of it?

Yes. The hotel’s history notes that a public pillory stood in front of the bell tower around 1750; it was destroyed in the great fire of 1753 but was immediately rebuilt afterwards to deter wrongdoers.

Why is the bell tower beside Hotel Cavallino d'Oro free-standing and separate from the church building?

After a fire in 1753 destroyed the original tower, a new bell tower was completed in 1780. Decades later, in 1849, a separate parish church was erected a few metres away, leaving the tower detached and creating today’s Krausplatz square between the two structures.

Who issues and manages the Südtirol Guest Pass provided by the hotel?

The Südtirol Guest Pass is issued and coordinated by the South Tyrol Mobility Consortium (Mobilitätskonsortium, VAT No. 02735170215), which acts as the cardholder and autonomous data controller for the pass.

Does the cavallino.it website use Google Analytics, and are IP addresses anonymised?

Yes. The site employs Google Analytics in IP-Masking mode, which means your IP address is collected only in anonymised form for statistical evaluation and AdWords analysis.

Can I opt out of Google Analytics and DoubleClick tracking on the website?

If you do not wish your visit to be evaluated by Google Analytics or DoubleClick cookies, you can disable this tracking at any time by visiting https://adssettings.google.com/?hl=gb.

Why does the website load Google Fonts and what data is shared with Google?

The site uses Google Web Fonts to display text consistently; your browser must connect to Google servers, which informs Google that your IP address accessed cavallino.it. This use is based on legitimate interest under Art. 6(1)(f) GDPR.

Are Vimeo videos embedded on the site and what information does Vimeo receive?

Pages containing a Vimeo plug-in establish a direct connection to Vimeo’s servers in the USA, transmitting the page you visited and your IP address; if you are logged into Vimeo, this data can be linked to your Vimeo profile.

How is personal data submitted through the website contact form handled?

Information you enter in the online contact form is used solely to process your query. The data are treated confidentially and stored only for the period strictly necessary to answer and fulfil your request.

What rights can I exercise over the personal data the hotel holds about me?

Under GDPR you may request access, rectification, erasure, restriction of processing, data portability, and you can object to or withdraw consent for processing—including any profiling activities—at any time.

Where is my personal data processed and can it be transferred outside the EU?

Processing takes place mainly within the hotel’s EU/EEC facilities. Any transfer of contracted services to a non-EU country requires your prior approval and must comply with Articles 44 ff. of the GDPR to guarantee data safety.

Does the serviced apartment include the standard hotel services such as breakfast and wellness access?

Yes. Guests in the serviced apartment enjoy hotel services including the breakfast buffet, use of the small wellness area, free garage parking, the 24-hour honesty bar, guided hikes and ski days, and access to a washing machine.

Can the serviced apartment be enlarged to two bedrooms?

If required, the serviced apartment can be connected internally to the adjacent Superior room, creating a unit with two bedrooms and two bathrooms.

Which information does cavallino.it automatically store in its server log files?

The web-page provider records the browser type and version, operating system, referrer URL, host name of the accessing computer, time of the server request, and the visitor’s IP address. These data are collected on the basis of Art. 6 (1)(f) GDPR to ensure the site’s technical functionality and optimisation.

How long are user comments and their related data kept on the website?

Comments and the associated data (such as IP addresses) remain stored until the commented content is fully deleted or the comments themselves must be removed for legal reasons.

On which legal basis does the hotel process customer contract data, and how long are these records retained?

Customer and contract data are processed under Art. 6 (1)(b) GDPR because they are necessary to establish or fulfil a contractual relationship. Such data are erased once the order or business relationship ends, unless statutory retention periods require longer storage.

Is a washing machine available for guests staying in the serviced apartment?

Yes. Guests who book the serviced apartment have on-site access to a washing machine included among the standard hotel services.

Which room categories include in-room coffee or tea-making facilities, and are they available in Standard or Comfort rooms?

Tea-making facilities (an electric kettle with a selection of teas) are provided only in the higher categories—namely all Superior rooms and the Panorama Suite. Standard and Comfort rooms do not include in-room coffee or tea-making equipment.

How large are the different room categories?

The Panorama Suite is about 35 m², Superior rooms start from 25 m², and Comfort rooms start from 20 m², offering increasing space for couples and small families.

Can Comfort rooms be connected to create a Family Suite?

Yes. Certain Comfort rooms have an internal connecting door that allows them to be combined with the neighbouring room, forming a larger Family Suite with two separate sleeping areas.

Who is responsible for governing the Dolomites UNESCO World Heritage Site?

Governance is coordinated by the UNESCO Dolomites Foundation, established in 2010 by the involved Provinces and Regions. The Foundation works through inter-regional Operating Networks focusing on landscape heritage, geological heritage, sustainable tourism and related fields.

For which purposes does the hotel process the personal data it collects?

Personal data are used to fulfil legal and contractual obligations, provide requested information and services, monitor system efficiency, carry out marketing and satisfaction surveys, manage payments, and handle associated administrative tasks.

Does the cavallino.it website embed YouTube videos, and what information is shared with YouTube?

Yes. Pages containing a YouTube plug-in create a direct connection to YouTube’s servers, informing them which of our pages you visited and requesting your IP address. YouTube may set cookies for visitor statistics, usability improvements, and fraud prevention; if you are logged into your YouTube account, the visit can be linked to your personal profile. The use of YouTube is based on the hotel’s legitimate interest under Art. 6 (1)(f) GDPR.

Are Instagram plug-ins used on cavallino.it and how is my data affected?

Yes. Instagram functions embedded on our pages connect your browser directly to Instagram servers, transmitting the page you visited and your IP address. If you are logged into Instagram, the visit can be associated with your personal profile. This integration is implemented under Art. 6 (1)(f) GDPR to maximise social-media visibility.

Does the hotel carry out profiling for marketing purposes?

Yes. For certain marketing activities we have agreements with third parties that perform automated analysis—known as profiling—to evaluate preferences and send targeted offers. You can object to this processing or withdraw consent at any time by contacting the data controller, exercising your rights under the GDPR.

On which legal basis is my personal data processed to issue the Südtirol Guest Pass?

The hotel transmits your data for the Guest Pass on the basis of Art. 6 (1)(b) GDPR, as the processing is necessary to provide the pass and its related services.

How long does the hotel retain my personal data for the various purposes described in the privacy notice?

Data for answering inquiries or enabling website navigation are kept only for the time strictly necessary; administrative and tax records are stored for the legally required period; and information related to disputes is retained solely for the time needed to handle the matter, never beyond the applicable limitation periods.

What was the original name and function of Hotel Cavallino d’Oro when first documented in 1326?

Historical records show that the building was initially a freehold farm called “Sallern,” run by independent farmers who paid rent to the zu Sallern family in the rural village centre of Castelrotto.

How can I file a complaint through the EU Online Dispute Resolution platform, and which EU regulation applies?

Besides contacting the property directly, you can submit complaints via the European Commission’s Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr/ in accordance with EU Regulation No. 524/2013 on online dispute resolution for consumer disputes.

On which legal basis are my personal data processed when I purchase gift vouchers on cavallino.it?

Voucher purchases are handled with ADDITIVE software under Art. 6 (1)(a) GDPR when you give consent and Art. 6 (1)(b) GDPR because the processing is necessary to perform the contract and issue the voucher.

What legal basis does cavallino.it rely on for using Google Analytics cookies?

Google Analytics is implemented under Art. 6 (1)(f) GDPR, reflecting the website operator’s legitimate interest in analysing visitor behaviour to optimise the online offer and advertising.

How many Supporters currently belong to the UNESCO Dolomites Foundation's Board of Supporters?

The Board of Supporters presently counts 177 members drawn from public and private bodies who share and actively support the Foundation’s aims.

What is the primary purpose of the Geological Heritage Network coordinated by the Autonomous Province of Trento?

The Geological Heritage Network develops shared tools for managing the World Heritage Site, prepares educational material, assesses project ideas, and promotes geo-conservation and geo-tourism across the Dolomites.

What did the 2023 project "Ecosystem Services of the Dolomites World Heritage Site" investigate?

The project analysed 12 agricultural case studies in Friuli Venezia Giulia, Veneto and Trentino-Alto Adige to highlight the environmental, cultural and supporting benefits generated by local farming for Dolomite landscapes.

When was the Italian-language publication "Ecosystem Services of the Dolomites World Heritage Site" released?

The publication was issued on 30 April 2023.

Can baby cots, extra beds or connecting family rooms be arranged for children, and what are the child and infant discounts?

Baby cots and extra beds are available in selected room categories, including Superior Rooms and the Panorama Suite. Certain Comfort rooms can also be internally connected to form a larger Family Suite. When an additional bed is booked with two adults—or when an infant shares an existing bed—the following discounts apply: ages 0–2 years –80 %, 3–7 years –50 %, 8–11 years –30 %, and from 12 years –10 %.

Are dogs or other pets allowed at the hotel, and is there an additional fee?

Dogs are welcome on request at €25 per day, meals not included, but are not permitted in the dining area. Cats and other pets are not accepted.

Is the hotel accessible for guests with reduced mobility (wheelchair access, elevators, step-free paths, or adapted rooms)?

Cavallino d’Oro occupies a 700-year-old building and is unfortunately not fully wheelchair accessible. Although an elevator reaches most guest floors (the sauna level is only accessible by stairs), several steps and narrow doorways mean the property offers no step-free routes and remains unsuitable for wheelchair users. Specially adapted rooms or bathrooms are not available.

What is the hotel's cancellation policy for direct bookings, including deadlines, fees, and deposits?

Reservations may be cancelled without charge up to 21 days before arrival. Cancellations made 20–8 days prior are subject to a fee of 50 % of the total booking value, while cancellations within 7 days of arrival or no-shows incur a 100 % charge. If the booking is cancelled within the free-cancellation period, the deposit will be refunded or applied to a future stay, at the guest’s choice.

Do the rooms have air conditioning or climate control?

The rooms do not have air conditioning. Mobile fans are available on request.

What is the typical nightly room rate or price range?

Room rates vary according to several factors, including the season, length of stay, and selected room category.

What payment methods are accepted and what is the cancellation policy?

Accepted payment methods are cash, credit cards (Visa, Maestro, American Express), and instant bank transfers.

Are refrigerators or minibars available in any of the guest rooms?

No, guest rooms do not have refrigerators or minibars. Guests are welcome to use the common refrigerator at the Honesty Bar.

Is room service offered for drinks or light meals outside of breakfast hours?

Yes. Guests can find some snacks at the Honesty Bar.

Is the property entirely non-smoking, or are there designated smoking areas?

The property is smoke-free. Smoking is permitted outside only.

During which months of the year is Hotel Cavallino d'Oro open to guests?

Hotel Cavallino d’Oro is open to guests for about 10 months of the year. It is closed in April and November for maintenance.

Can I get help choosing the most suitable room category before booking?

Yes. The hotel invites guests to call +39 0471 706337 or email info@cavallino.it for a recommendation on their ideal room. Available options include Standard, Comfort and Superior rooms, plus the Panorama Suite.

Is luggage storage available before check-in or after check-out?

Yes, luggage storage is available.

Are children allowed to use the sauna and steam bath, and are there any age restrictions?

Children under 14 are not permitted to access the sauna and steam bath. Guests aged 14 and above may use these facilities without restrictions.

Are hypoallergenic rooms, bedding, or pillows available on request?

No, hypoallergenic rooms, bedding, or pillows are not available on request.

Which room category includes a seating area?

The Superior rooms are described as spacious and include a cozy seating area. The Panorama Suite also offers extra space with a roof terrace and a view of the Dolomites.

How is Cavallino d'Oro categorized on the Castelrotto accommodation portal?

The Castelrotto accommodation portal lists Cavallino d'Oro under B&B/Garni. It is also shown in the 'Sonnen 3s' category.

Are vegetarian or vegan meal options available?

Yes, vegetarian or vegan meal options are available.

Are single rooms or single-occupancy rates available?

Yes, they are available.

Where can guests view photos of Hotel Cavallino d'Oro?

The official website includes a gallery section linked from the hotel’s home pages. The English site links to /en/gallery.html, while the Italian and German versions link to their respective gallery pages.

What is the official website of Hotel Cavallino d'Oro?

The official website is www.cavallino.it.

How is housekeeping handled during a stay?

Rooms are cleaned daily during the stay.

What arrangements are available for arrivals outside reception opening hours?

Check-in is possible at reception until 22:00. Guests arriving later must contact reception to receive instructions for self check-in.

How does luggage unloading work given the hotel’s location in Castelrotto’s pedestrian zone?

Guests may drive up to the hotel to unload their luggage. After unloading, the car must be moved to the garage.

What nearby lunch or dinner options are available for guests who do not book half board?

For dinner, guests are recommended to visit Hotel Villa Kastelruth. Alternatives include Nomad, Zum Turm, and Pizzeria Toni.

Can the hotel arrange bicycle or e-bike rentals for guests?

Yes, the hotel can arrange bicycle or e-bike rentals for guests.

What languages are spoken by the reception or guest-service staff?

The reception or guest-service staff speak German, Italian, and English.

Can guests reserve a specific room, or only a room category?

Guests can reserve a room category. Specific rooms may also be requested, subject to availability.

Are e-bike battery charging facilities available on site?

Yes, e-bike battery charging facilities are available on site.

What is the maximum occupancy for each room category?

The maximum occupancy is 2 people in a Standard room, 3 people in the Apartment, and 4 people in the Panorama Suite. Comfort and Superior rooms accommodate up to 3 people, with some allowing up to 4 people. The Single room accommodates a maximum of 1 person.

Are twin-bed configurations available, or are all rooms set up with double beds?

Twin-bed configurations are available in most rooms. Some rooms feature four-poster beds, which cannot be separated.

Are packed breakfasts or lunch packs available for early departures or day hikes?

Yes, packed breakfasts or lunch packs are available.

Are bathrobes, sauna towels, or slippers provided for the on-site spa?

Bathrobes and towels are provided for the on-site spa; slippers are not provided.

What toiletries are provided in the guest bathrooms?

The guest bathrooms are provided with shampoo and soap.

Are the rooms soundproofed or affected by noise from the village square?

The property is a 700-year-old building, and every room is different. It is centrally located yet quiet.

Are there desks or suitable workspaces in the guest rooms?

Yes, the guest rooms offer desks or suitable workspaces.

What are the exact current prices for each room category and season?

Prices depend on number of nights, season, etc. and thus vary during the year. Lower proices are usually in mai / June and September / Pctober as well as december (bfore christmas) and March.Peak season is July / August, the CHristmas / New Years hoilidays and XCrnival weeks in End february

What is the current local tourist tax amount, and are any guests exempt?

3,5 EUro

What is the exact garage address or GPS location, and what driving route should guests use in the pedestrian zone?

46.567880491675474, 11.55980556909361 coming from Bolzano we recommend the streat via Fie / völs am Schlern. COming from the brennero / austria side, its best to get off in Klausen / Chiusa and drive up to Kastelruth via Waidbruck / ponte gardena

Which room types does Hotel Cavallino d'Oro offer, and how many are there in total?

Hotel Cavallino d'Oro offers seven room types: the small serviced apartment, Superior rooms, Comfort rooms, Standard rooms, a Single Comfort room, an Attic Single room with roof windows, and the Panorama Suite. Each accommodation is individually styled and furnished with classic South Tyrolean wooden furniture, ranging from simple Standard rooms to the sunny Panorama Suite.

What amenities are included in the Attic Single Room with roof windows?

The 12 m² Attic Single Room provides a bathroom with bathtub, toilet and bidet, free Wi-Fi, satellite TV, hairdryer, safe and high-quality courtesy products, plus a skylight roof window overlooking the bell tower.

When was the Fermeda lift converted into a chairlift?

The Fermeda lift was converted from a ski lift into a chairlift in 1968.

What size is the Comfort Single Room and which amenities does it include?

The Comfort Single Room measures 14 m² and features a modern bathroom with shower, free Wi-Fi, satellite TV, hairdryer, safe, and high-quality courtesy products.

What facilities are provided inside the small serviced apartment?

The serviced apartment offers a bedroom, a bathroom with spacious walk-in shower, a cozy living area with kitchenette, and a terrace facing the inner courtyard.

Do any room categories include a modern body scale?

Yes. The Panorama Suite and all Superior rooms are equipped with modern body scales.

What size and amenities do Comfort rooms offer?

Comfort rooms measure about 20 m², feature Tyrolean-style décor, free Wi-Fi, satellite TV, hairdryer, safe and high-quality courtesy products, and many include a balcony. Some units can be internally connected to form a Family Suite.

What size and amenities do Standard rooms offer?

Standard rooms measure about 17 m² and include a private bathroom with bathtub or shower and toilet, free Wi-Fi, satellite TV, hairdryer, safe, and high-quality courtesy products. They are the most economical category; most lack a balcony and face the central square.

What is the main difference between the Comfort Single Room and the Attic Single Room with roof windows?

The Comfort Single Room is 14 m² with a modern bathroom and shower, while the Attic Single Room is 12 m², offers a bathroom with bathtub, toilet and bidet, and features a skylight roof window overlooking the bell tower.

Do Superior rooms have a balcony?

Almost all Superior rooms include a private balcony, offering outdoor space in addition to their larger interior layout.

Is late check-out available, and if so, what is the policy?

Late check-out is not available. All guests are requested to depart by the standard check-out time.

Do you provide babysitting or child-care services on request?

Babysitting and child-care services are not offered in-house, but the reception can arrange a babysitter through trusted external partners upon request.

Are meeting or conference facilities available for small business groups?

Yes. Meeting or conference facilities are available for small business groups.

Are professional massage or beauty treatments available on-site or at Villa Kastelruth?

Professional massage and beauty treatments are not available on-site or at Villa Kastelruth. We regret any inconvenience this may cause.

Are ski passes available at a discounted rate or bundled package for hotel guests?

The hotel does not provide discounted ski passes for guests. Bundled ski pass packages are also unavailable.

What are the minimum-stay requirements and arrival/departure restrictions during peak seasons?

During peak season, a minimum stay of seven nights is required, with both arrival and departure scheduled for Sunday.

What are the reception opening hours, and how can I get assistance outside those times?

Reception, located at the nearby Hotel Villa Kastelruth, is staffed daily from 08:00 to 22:00. Outside these hours no personnel are on site, but a team member is on-call for emergencies: simply dial the internal number “9.” For serious medical emergencies, dial 119.

Does the underground garage have electric-vehicle (EV) charging stations, and are there any nearby?

No. The underground garage is not equipped with EV charging stations, but public charging points are available within walking distance of the hotel.

Are there any seasonal special offers or long-stay discounts available?

Seasonal promotions are available: the winter “Dolomiti Super Première” offer in December and the “Supersun” promotion in March.

Is daily housekeeping included for guests staying in the serviced apartment, or is it only provided for standard rooms?

Yes. Daily housekeeping is included for guests staying in the serviced apartment, not only for standard rooms.

Is there an on-site swimming pool that all guests can use, or is pool access limited to Villa Kastelruth’s Day Spa package?

There is no on-site swimming pool available for guests to use. Consequently, the property does not offer any pool access.

Do guest rooms have adjustable heating, and is it available year-round?

Guest rooms are equipped with adjustable heating. This feature is available only during the winter months.

Are baby high chairs available in the breakfast room for families with infants?

Yes, baby high chairs are available in the breakfast room for families with infants. They are provided to ensure a comfortable dining experience for young guests and their parents.

Is there a central safety-deposit facility at reception for valuables that do not fit in the in-room safe?

Yes. A central safety-deposit facility is available at the reception for valuables that do not fit in the in-room safe; guests may request assistance from the reception staff to store their items securely.

Can guests purchase or pre-book tickets for the Alpe di Siusi cable car at reception, and are any discounts available?

Guests cannot purchase or pre-book Alpe di Siusi cable car tickets at the hotel reception. No discounts are available through the hotel.

Is swimwear required in the Finnish sauna and Turkish steam bath, or is the spa area textile-free?

The Finnish sauna and Turkish steam bath are normally textile-free. Nonetheless, guests who prefer to wear swimwear are welcome to do so.

Does the small spa provide secure lockers or changing facilities where guests can store valuables and clothing while using the sauna?

Secure lockers or changing facilities are not available in the small spa. Guests cannot store valuables or clothing there while using the sauna.

Are there on-site facilities or partner services for washing and drying hiking or cycling clothing for guests not staying in the serviced apartment?

Yes. A coin-operated laundry facility with a washing machine and tumble dryer is available on site for guests, with usage charged per cycle.

What percentage of the total booking value must be paid as a deposit when confirming a reservation?

To confirm a reservation, a deposit of approximately 30 % of the total booking value is required. This amount is calculated on the overall cost of your stay.

How frequently does the free ski bus run between Castelrotto and the Alpe di Siusi cable car during the winter season?

The free ski bus operates approximately every 30 minutes between Castelrotto and the Alpe di Siusi cable car during the winter season.

Are motorcycles permitted in the underground garage, and is there a specific parking area or fee for them?

Motorcycles are permitted in the underground garage. However, there is no designated parking area specifically for them.

Are there any organised evening activities or cultural events hosted at the hotel itself (e.g., live music, tastings, history talks)?

The hotel does not host organized evening activities or cultural events. There are currently no such events scheduled onsite.

Is the Panorama Suite located on the top floor of the building?

Yes. The 35 m² Panorama Suite is situated on the top floor and features a sunny private terrace with a panoramic view of the Dolomites.

Do the bathrooms include a bidet?

Some rooms—particularly in the Standard, Comfort and Superior categories as well as the Attic Single Room—have a bidet in the bathroom. If you specifically require a bidet, please mention it when booking so we can allocate an appropriate room.

What are the exact bed sizes (e.g., king, queen, twin) provided in each room category?

Most room categories are furnished with two 90 × 200 cm beds that are normally combined as a double but can be separated on request. Certain rooms instead feature a 180 × 200 cm canopy bed, which is fixed and cannot be divided.

What type of electrical sockets and voltage are available in the guest rooms, and are adaptors provided on request?

Guest rooms are equipped with standard Italian electrical sockets. Adaptors can be requested at the reception desk.

Is there a secure, lockable compartment for each room in the ski storage area, or is it a shared space?

The ski storage area is a shared space. Individual, lockable compartments for each room are not provided.

Are irons and ironing boards available for guests, either in-room or on request from reception?

Irons and ironing boards are not available in-room or on request. Guests may instead use the paid ironing service offered through reception.

Can guests rent safety equipment such as helmets or via-ferrata sets directly through the hotel or its partners?

Safety equipment, including helmets and via-ferrata sets, is not kept at the reception. Guests can request the reception to arrange rental of the required items.

Is there an indoor or outdoor play area or kids’ corner available for young children?

The hotel does not offer an on-site indoor or outdoor play area for children. However, a public playground is available roughly 200 meters from the property.

What specific fire-safety features or certifications does the historic building have (e.g., smoke detectors, sprinkler systems, fire exits)?

The historic building meets all applicable Italian fire-safety regulations, ensuring full compliance with national standards for prevention and emergency response.

Do bathrooms in any room categories include accessibility aids such as grab bars or walk-in showers suitable for guests with limited mobility?

None of the current room categories are equipped with accessibility aids such as grab bars or walk-in showers suitable for guests with limited mobility. Guests requiring these facilities may need to make alternative arrangements.

Is early check-in possible, and if so, from what time and at what additional cost (if any)?

Standard check-in starts at 15:00. Early check-in cannot be reserved in advance; however, if the room is available earlier, guests may occupy it at no additional cost.

Are there designated parking spaces or other on-site facilities specifically for guests with reduced mobility?

There are no designated parking spaces or on-site facilities specifically for guests with reduced mobility.

Do all guest rooms have blackout curtains or shutters to darken the room at night for light-sensitive sleepers?

Yes. All guest rooms are equipped with blackout curtains or comparable room-darkening features that fully block external light, ensuring a suitably dark environment for restful sleep.

Is the sauna and steam bath area mixed-gender, or are there separate facilities or designated times for men and women?

The sauna and steam bath facilities are mixed gender. There are no separate areas or designated times for men and women.

Aside from the serviced apartment, are any other room categories equipped with kitchenettes or facilities for preparing simple meals?

No. Apart from the serviced apartment, none of the other room categories include a kitchenette or facilities for preparing meals.

Are insect screens or mosquito nets installed on the room windows or balcony doors?

No, the rooms do not have insect screens or mosquito nets. At an altitude of 1.00 m, mosquitoes are not present, so guests may keep the windows open at any time without concern.

Is there secure, covered storage specifically for expensive sports equipment such as mountain bikes or e-bikes separate from the general bike room?

The property provides a shared bike room only; no individual secure lockers are available for mountain bikes, e-bikes, or other high-value sports equipment.

Are there shower facilities in the small spa for guests to use before or after the sauna and steam bath?

Yes. Showers are available in the small spa for guests to use before or after the sauna and steam bath.

Is the tap water safe to drink, and is complimentary bottled water provided in the rooms?

Yes. The tap water in the hotel is safe to drink and of very good quality, so guests can rely on it instead of buying bottled water. Guest rooms therefore provide drinkable tap water only; bottled water is not complimentary, but it can be purchased at the hotel’s 24-hour Honesty Bar.

What security measures (e.g., CCTV, gated access) are in place in the underground garage to protect parked vehicles?

The underground garage is not equipped with CCTV cameras. No video surveillance is in place.

Which room category is the most budget-friendly at Hotel Cavallino d'Oro?

The Standard rooms are the hotel’s most economical option; they start at about 17 m², include all core amenities, and most lack a balcony while facing the central square.

Which room types are recommended for families?

Small families often choose the 25 m² Superior rooms, which provide extra space and almost always a balcony. Larger families prefer the 35 m² Panorama Suite or two internally connected Comfort rooms that form a Family Suite, all of which include free Wi-Fi, satellite TV, a safe and high-quality courtesy products.

Is the small spa (sauna and steam bath) reachable by elevator?

No. Although an elevator serves most guest floors, it does not reach the spa level; the sauna and steam bath can only be accessed via a flight of stairs.

What is the standard check-out time on the day of departure?

Check-out time is 10:00 on the day of departure. Please vacate your room by this time.

How many guest rooms (including all room types and the serviced apartment) does Hotel Cavallino d'Oro have in total?

Hotel Cavallino d'Oro features a total of 25 guest accommodations, encompassing every room category and the serviced apartment.

What is the exact floor area (in square metres) of the small serviced apartment?

The exact floor area of the small serviced apartment is 36 square metres.

Does Hotel Cavallino d'Oro follow any sustainability or eco-friendly practices (e.g., energy-saving measures, waste reduction, local sourcing)?

Hotel Cavallino d’Oro confirms that it follows sustainability and eco-friendly practices. The property is committed to environmentally responsible operations.

Are there any size, breed, or weight restrictions for dogs staying at the hotel, and do special rules apply (e.g., leash requirements in common areas)?

Dogs of any size, breed, or weight are welcome. No additional rules, such as leash requirements in common areas, apply.

How many parking spaces are available in the underground garage, and is overflow parking offered if the garage is full?

The underground garage has sufficient capacity to accommodate all guests’ cars. Therefore, overflow parking is not required.

What is the cost per wash and dry cycle for the on-site coin-operated laundry machines?

Each wash cycle on the on-site coin-operated laundry machines costs €8.

Does the hotel have designated quiet hours, and if so, what times apply?

The hotel observes designated quiet hours beginning at 22:00. Guests are kindly asked to keep noise to a minimum from this time onward to ensure a restful environment for everyone.

Are any rooms or suites specifically configured to accommodate families of five or more guests, and what is the maximum occupancy of such options?

No room or suite accommodates five guests. The largest option, the Panorama Suite, sleeps up to four adults and can additionally host one infant in a baby cot.

Is there a concierge or dedicated guest-services desk to assist with restaurant reservations, tour bookings, or ticket purchases beyond the ski pass?

The reception desk functions as the guest-services point. Staff can arrange restaurant reservations and obtain tickets upon request.

Which train station is closest to Hotel Cavallino d’Oro, and what transport options are available for reaching the hotel from that station?

The closest train station is Bolzano. From there, guests may travel to the hotel by public bus free of charge with the Guest Pass or by taxi for approximately €100.

How many elevators are in the building, and do they provide step-free access to every guest floor including the top-floor Panorama Suite?

The building is equipped with a single elevator. It provides step-free access to every guest floor, including the top-floor Panorama Suite.

Is there a bus or shuttle service from Castelrotto to the Alpe di Siusi cable car during the summer season, and is it complimentary for hotel guests?

A bus/shuttle service links Castelrotto with the Alpe di Siusi cable car during the summer season. Hotel guests travel free of charge when presenting the Südtirol GuestPass.

What are the rental prices or pricing structure for bicycles and e-bikes that the hotel can arrange for guests?

Rental rates depend on the bike model and whether it is a hardtail or full-suspension design. Prices range from €65 to €80 per day.

Can the hotel host small private events such as weddings, anniversaries or corporate retreats, and what facilities or maximum capacities are available for such functions?

The hotel does not host small private events such as weddings, anniversaries, or corporate retreats. Consequently, it offers no dedicated event facilities or capacity for such functions.

Does the small spa require advance reservations or have capacity limits during busy periods, and how can guests secure a time slot?

The small spa does not require advance reservations. Guests may use it freely whenever they choose.

What are the first and last departure times of the free ski bus between Castelrotto and the Alpe di Siusi cable car during winter?

The free ski bus from Castelrotto to the Alpe di Siusi cable car departs for the first time at approximately 08:00. The last departure is around 19:00.

On multi-night stays, how often are bed linens and towels automatically changed, and can guests opt for less frequent changes to reduce environmental impact?

Bed linens and towels are automatically changed every three nights. Guests may request less frequent changes to reduce environmental impact or ask for more frequent replacements if preferred.

In what style are the guest rooms furnished?

All rooms at Hotel Cavallino d’Oro feature classic South Tyrolean wooden furniture and Tyrolean-style décor, giving each room a warm, alpine character.